Privacy policy

PRIVACY POLICY
THE STATEMENT P’S
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The Statement P’s operates this store and website, including all related content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). The Statement P’s is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.
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1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. This does not include anonymised or de-identified data. Depending on how you interact with the Services, we may collect the following:

      Contact Details: Your name, billing and shipping addresses, phone number, and email address.

      Financial Information: Credit/debit card numbers, payment account details, transaction information, and payment confirmations.

      Account Information: Your username, password, security questions, and account preferences.

      Transaction Information: Items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your order history.

      Communications: Information you share when contacting us, such as customer support enquiries.

      Device Information: Your device type, browser, network connection, IP address, and other unique identifiers.

      Usage Information: How and when you interact with or navigate the Services.

2. How We Collect Your Information

We collect personal information from the following sources:

      Directly from you, when you create an account, make a purchase, contact us, or otherwise provide us with your information.

      Automatically through the Services, via your device when you browse or use the Services, including through cookies and similar technologies.

      From our service providers, when they collect or process your information on our behalf to enable certain features or services.

      From partners or other third parties, in connection with the Services.

 

3. How We Use Your Information

We use your personal information for the following purposes:

      To Provide and Improve the Services: Processing payments, fulfilling orders, managing your account, arranging shipping, facilitating returns and exchanges, sending account notifications, and personalising your shopping experience.

      Marketing and Advertising: Sending you promotional emails, SMS messages, or postal communications, and showing you relevant online advertisements based on your activity on the Services.

      Security and Fraud Prevention: Authenticating your account, securing payments, and detecting or investigating fraudulent, illegal, or malicious activity.

      Customer Support: Responding to your enquiries and maintaining our relationship with you.

      Legal Compliance: Complying with applicable laws, responding to legal process, and enforcing our terms and policies.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

      Service Providers: Vendors and partners who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.

      Business and Marketing Partners: To deliver personalised advertising and marketing. For example, we use Shopify to support targeted advertising with third-party services based on your online activity. Our partners will handle your information in accordance with their own privacy policies. You may opt out of targeted advertising here.

      At Your Direction: When you ask us to share information with third parties, such as for shipping or through social media integrations.

      Within Our Corporate Group: With our affiliates as needed.

      Business Transactions: In connection with a merger, acquisition, or bankruptcy.

      Legal Obligations: To comply with applicable laws, respond to legal requests, or protect our rights and the rights of our users.

5. Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to Shopify and to third parties in countries other than where you reside.

Shopify may also use data from your interactions with our store, along with data from other merchants and Shopify’s own platform, to provide enhanced features. In these cases, Shopify is the data controller responsible for processing and for responding to your privacy rights requests.

Learn more: Visit the Shopify Consumer Privacy Policy or exercise your rights via the

Shopify Privacy Portal.

6. Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those sites and encourage you to review their privacy policies before providing any information.

Information shared on public or semi-public venues, including third-party social networks, may be visible to other users. Our inclusion of any link does not imply endorsement of that site or its operators.

7. Children’s Data

The Services are not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below and we will delete it.

We do not knowingly sell or share the personal information of individuals under 18 years of age.

8. Security and Retention

We take reasonable measures to protect your personal information, but no security system is completely impenetrable. We cannot guarantee the security of information transmitted to us, and we recommend avoiding unsecured channels when sharing sensitive information.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may be subject to limitations under applicable law:

      Right to Access / Know: Request access to the personal information we hold about you.

      Right to Delete: Request that we delete your personal information.

      Right to Correct: Request that we correct inaccurate personal information.

      Right of Portability: Receive a copy of your personal information and request its transfer to a third party (where applicable under law).

      Managing Communication Preferences: Opt out of marketing emails at any time using the unsubscribe link in our emails. Note that we may still send non-promotional communications related to your account or orders.

Note: Data portability rights may not currently apply under the Indian Digital Personal Data Protection Act, 2023. Please contact us if you have questions about your specific rights.

To exercise any of these rights, please contact us using the details in Section 12. We may need to verify your identity before processing your request. You may also designate an authorised agent to make requests on your behalf, subject to verification.

We will not discriminate against you for exercising any of these rights.

10. ComplainTS

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

11. International Transfers

Your personal information may be transferred to, stored, and processed in countries other than where you reside. Where we transfer personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses, unless the destination country has been deemed to provide an adequate level of protection.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: orders@burasuna.com

Phone: +91 63663 80882

Address: C/O BuRaSuNa Private Limited,2nd Main Rd, Meenakshinagar, MEENAKSHINAGAR, Basaveshwar Nagar, Bengaluru, Karnataka 560079